The Customer Love™ Agency

We are an insights company that uses data to help brands create Customer Love™ – turning casual shoppers into brand loyalists.

More Than Points

Points Programs are great. We love them because we have been developing Point Programs for Fortune 500 Companies for the past 19 years. But we are thought leaders, and because of that we are well-known in the industry for creating dynamic and integrated programs that go far beyond just points. These programs leverage experiences that Lead to Customer Love™ for your brand.

The Inte Q Difference

Our People

We’ve developed practice groups with deep industry experience to better serve our clients.


We’re helping brands thrive in competitive environments with full service, paid and free loyalty offerings


We’re revolutionizing the way companies measure customer loyalty with the Customer Love Score™

Meet the Team

Jeffrey Harris
Chief Executive Officer
Colleen Kennedy
Relationship Manager
Bill Stewart
Chief Revenue Officer
Mike Byrne
Chief Information Officer
Relationship Manager
Karyn Speckles
SVP, Relationship Management
Chris Duncan
Chief Marketing Officer
Terry McCarthy
nbrian hartma
Brian Hartman
Chief Client Officer
Katie Wanderer
Senior Director, Relationship Management
Ying Cai
VP - Systems Software Engineering
Mike O'Brien
VP, Client Services
Ben Popovich
Director, Strategy and Analytics
Cynthia Coroneos
Senior Director, Relationship Management
Nick Ratelils
SVP, Retail Strategy & Strategic Accounts
Matt Barba
Matt Barba
VP, Digital Operations
Rupa Rajendran
Sr. Business Intelligence Analyst
Steve Fox
UK Director
Liz Torres
Senior Director, Relationship Management
Nicole Davolt
Marketing Manager
Todd Rudoy
Todd Rudoy
Senior Director, Relationship Management
Kym Vasey
VP, Solutions Marketing
Chuck Smith
SVP, Business Development
Rebecca Haas
Rebecca Haas
EVP, Strategy & Analytics Management

Our experts can help you build meaningful customer connections that drive value.