In a world where competitors are simply a click away, customer loyalty is more important than ever. If you want your customers to be loyal, you can’t treat them like everyone else. Doing more for your customers in 2018 will help your loyalty program do more for your bottom line.
On Thursday, February 22, 2018, at 12:30pm CST, Inte Q will host a webinar titled “10 Ways to Get More out of Your Customer Loyalty Program in 2018”, presented by retail marketing expert, Chris Duncan.
Chis Duncan, Chief Marketing Officer at Inte Q, works with clients to enhance their customer experience and Create Customer Love® for their brand. Duncan was most recently the Vice President, Digital and CRM Marketing at Kohl’s Department stores, leading their digital transformation and launching their award-winning loyalty program. Prior to that, Duncan was Vice President of Marketing for OfficeMax, leading their B2B and B2C global marketing teams.
In this interactive webinar, we will address the following:
- How doing more for your customer can do more for your bottom line;
- What makes first-party data so valuable and what you can do with it;
- 10 ways to get more value out of your loyalty program in 2018, including: creating a positive customer experience, embracing omni-channel marketing, viewing loyalty as a two way street, and so much more.