Measuring Emotional Loyalty to Retailers using the Customer Love Score™

Inte Q's proprietary Customer Love Score™ uses emotional, social, and brand…


Measuring Emotional Loyalty to Nationally Recognized Consumer Banks

In their recently released Emotional Loyalty Report, Inte Q takes a deep-dive…


Measuring Emotional Loyalty to Athletic Apparel Brands Using the Customer Love Score™

By taking a deep-dive into emotional, social, and brand health, Inte Q…


customer loyalty, loyalty programs, inte q

Measuring Emotional Loyalty with Inte Q’s Customer Love Score™

By focusing on emotional relationship building, brands are able to increase…


Unwrapping an Effective Strategy and Where It Comes From

Quick service restaurant industries, such as Chipotle, has become a highly…


Level Up Your Customer Experience to Omnichannel

Written by Michele Marzan, a chief strategy officer of MainAd, an advertising…


Review Us, But Don't Be Too Nice

In the Nov/Dec 2018 issue of SMM Sales & Marketing Management, “Review us,…


Elevating The Customer Experience

In the March/April 2019 Issue of SMM Sales&Marketing management, Tim…


Delivering Better Customer Experiences

In the Summer 2019 issue of the Target Marketing magazine, Heather Fletcher…


How Retailers Should Look At Prime Day

Loyalty Content Specialist, Jim Tierney, writes about a tactic Amazon uses to…