NEW REPORT: Measuring Emotional Loyalty to Hospitality Industry Giants
In their recently released Emotional Loyalty Report, Inte Q takes a deep-dive into emotional, social, and brand health data and uncovers insights into what makes top hospitality brands successful and what factors contribute to consumers’ ‘love’ for these brands.
Leveraging artificial intelligence and machine learning, the Customer Love Score™ provides more than 25 comparison metrics for a brand and competitors – in this case, Marriott and Hilton.